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Where did the idea of One Program originate?
After working in the cleaning industry for several years the owner, Aisha, realized that the cleaning business generally was disorganized. Based upon hourly rates the client (you) was given a quoted, site unseen, price on number of bedrooms, and bathrooms. Sometimes it was a good quote. Other times it was way off. 100% of the risk was on the client (you). She Asked Why?
Aisha worked for a hotel chain in Texas that paid by the room. That meant that she was in charge of her work. If she wanted to earn more she cleaned faster. If the quality manager found errors she got her pay reduced. So she had to work fast, yet get the job done right. This meant that the work 'Risk' was on her.
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